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Applicant FAQs

How can I Apply

  1. Find and click on your desired home at rpmcornerstone.com/houses-rent
  2. Click on the “Apply for this property” button
  3. Complete the application.
  4. Complete a pet screening (including applicants without a pet) at https://cornerstonemi.petscreening.com/.  
  5. Respond promptly to additional information requests.  Questions on status should be directed to [email protected].

What is the Pet Policy?

All homes allow up to two pet/service animals unless otherwise specified.  All applicant groups must complete a screening at https://rcornerstonemi.petscreening.com (fees may apply) for each pet.  There is a one-time pet fee of $300 and monthly pet rent of $40.  Visit RPM Cornerstone Pet Policy to review the full Pet Policy.  Prohibited dog breeds include but are not limited to American Pit Bull Terrier, American Staffordshire Terrier, Bull Mastiff, Chow, Doberman, Pit Bull, Presa Canario, Rottweiler, Wolf, Wolf hybrids, any combination mix of the foregoing breeds, and any other breed or type that Agent deems to have similar characteristics. Prohibited pets/animals include livestock, farm animals, monkeys, malamutes, pot-bellied pigs, snakes, tarantulas, and other poisonous, dangerous, or exotic animals. Agent reserves the right to reject a pet for any reason Agent deems appropriate.

Do you provide a Security Deposit Alternative?

Yes, through our partner Obligo, about 75% qualify for a reduced security deposit.  The option will be presented in the resident portal during onboarding.

What are the minimum application requirements?

We use a combination scoring system that takes into account credit score, collections history, income, rental history, references, and background to qualify applicants. Based on the result of the scoring system, applicant groups that do not qualify for any one of the below items still may be approved but may require additional risk mitigation such as increased deposit, last month’s rent or a risk fee.  For more details, please see our Application Requirements.

Do I need proof of rental or mortgage history?

Yes, a minimum of two years of verifiable residential history is required.

Do you accept co-signers?

Co-signers are accepted at the property managers discretion and the co-signer must meet all requirements including increased income requirements to show that the co-signer can pay rent in-case of default.

How long does it take to process an application?

Most applications will be processed within 1-5 business days. Speed is important from all perspectives; therefore, RPM Cornerstone makes every effort to process as quickly as possible.  Most delays in processing are due to missing requested documentation.

Are application fees refundable?

No, once an application is submitted and fees are paid, the fees are not refundable.

Why do you ask, “Are you prepared to move or start the lease within the next 30 days?”

Our available properties are typically listed for immediate occupancy, and showing them to individuals who aren’t planning to move for several weeks or months often leads to missed opportunities for other qualified renters and delays for our property owners.

Additionally, our leasing process—scheduling tours, processing applications, and preparing homes for move-in—requires significant time and coordination. Focusing on applicants who are prepared to move or begin their lease within 30 days allows us to provide faster service and more efficient management for both our residents and property owners.

If you’re not yet ready to move, we encourage you to check back closer to your desired move-in date at www.rpmcornerstone.com/houses-rent for updated availability.

Do you charge a hold fee?

Possibly, in all cases, the Security Deposit is due upon lease execution.  If not paid within two business days. The lease may be forfeited.

How much is the security deposit?

Security Deposits are normally equal to one month’s rent and are due upon Lease execution.

Will last month’s rent be required?

Last month’s rent may be required based on risk factors associated with the application and it may be requested after an application is completed. In some cases, it will be required no matter the risk factors. Check the terms on the home listing for more details.

Will the rent be prorated?

The 2nd month’s rent will be prorated.  Upon lease execution, the security deposit, first month and any other associate fees will be immediately due.

When will the lease start?

Once application is approved, the lease must be executed within 48 hours and the lease start date must be within 14 days.

How long will the lease be?

By default, all leases are 12 months.  A shorter term lease can be requested but the terms will likely change.  For example, if requesting a 3 month lease, the monthly rent will increase.

Can I request a shorter or longer lease term?

Yes, you can request a shorter term length.  You would expect the terms of the rental to change in accordance with the term.  Lease terms will not exceed 12 months but, upon review of 12 month lease performance, current tenants will be offered a lease renewal if performance is satisfactory.

Do I need to apply to the neighborhood association as well?

If there is a community association and they have an approval process, then yes, you will have to apply to the association as well.  Your application for the home listed by RPM Cornerstone is contingent upon approval of the Association.

What is the Resident Benefits Package

All applicant groups are required to participate in the Resident Benefits Package. It includes features such as rewards, move-in concierge, credit building, maintenance reimbursement, and more. The monthly cost of the package is $29.

Do I need renters’ insurance?

Yes, all renters are required to purchase renters’ insurance.  We have a competitive insurance offering that can be selected during onboarding provided by ePremium.

Can I pay my Deposit Online

Yes, we do allow payment of the deposit on our Resident Portal.  Keep in mind that payments can take a few days to clear, so time is of utmost importance to ensure that the deposit clears and the property can be held until the lease start date.

Are Rent Payments Reported to Credit Bureau

On-time rent payments are reported to credit via our Resident Benefits Package.  On time payments over a period of time can have a positive impact on credit scores.

How do I setup Utilities & Internet

With our partnership with Utility Valet, a single call and they will get your utilities and Internet setup for you at no cost to you.  Once your onboarding starts, you can reach out to Utility Valet (via the Resident Benefit Package portal) to schedule a call to complete the setup.  You do have the option to setup the utilities and Internet yourself if you choose.

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